And trust, once optimized away, does not return.… The city still voted. Ballots were cast, counted, verified—digitally signed, redundantly stored, audited by three independent systems. On paper, everything was intact. International observers praised the process. The turnout had even increased this year. And yet, no one believed the government had authority. Not anymore. Aya Nakamura worked inside the Ministry of Civic Coordination, a department created after the “Optimization Reforms” of the early 2020s. Officially, its role was simple: improve efficiency in welfare distribution, infrastructure planning, and emergency response using predictive algorithms. Unofficially, it decided who got what—and when. Housing permits. Medical prioritization. Disaster relief routing. Business subsidies. Every benefit flowed through a system called CIVIS, a machine-learning infrastructure that processed millions of data points in real time. It did not command. It did not thre...