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Showing posts with the label business and finance_human resources

Emphasize increasing customer satisfaction

“That’s why I always try to greet customers with a smile.” .... “Is the new workplace fun? Is it easy to work?” “Well, I think it’s on the good side, but the instructions given are all about customer satisfaction.” A man was a little surprised to hear her reply. Previously, the workplace only emphasized the number of contracts. What information determines the rating? Don’t forget that there is more than one piece of information to evaluate things. It is a condition for evaluation that multiple pieces of information are integrated and considered. Therefore, there will be no easy way to improve the evaluation. It may be because the recession made it difficult to acquire new customers. Because overall sales can be maintained even by selling various perks to existing customers rather than acquiring new customers. Or maybe it’s because the store manager has changed again. Due to the recession, the store manager there will be replaced withi...

Have a very different reputation between those who do it and those who haven’t yet

Even though his smartphone didn’t receive the order .... Gig workers who deliver food carry large bags. It contains the items needed for delivery. They buy their own bags with a company’s logo on them. All the tools they carry are prepared by themselves. Today, again, delivery gig workers park their bikes near famous burger joints and stare at their phones. When their smartphone receives the order, they enter the store in front of them, pick up the item, and head to the delivery destination. How can cost be defined? Which costs more, getting things started or keeping things working? For this consideration, multiple types of the concept of cost must be defined. “Gig work is good. You can choose your delivery destination and if you’re lucky, you can get a tip.” Gig work has a very different reputation between those who do it and those who haven’t yet. Those who haven’t done it yet consider gig work to be a wonderfully lucrative scheme....

Be, in principle, a necessary ingredient of efficiency

I wonder if he could have found a good job in an unfamiliar place..... Until just a few years ago, foreign tourists would be at a loss trying to figure out where they were going with a large paper map. In recent years, the behavior of travelers has changed significantly. They no longer carry paper maps or guidebooks. Instead, they have smartphones. Is inefficiency the origin of efficiency? When thinking about the origins of efficiency, notice that, surprisingly, it has a lot to do with inefficiency. Is Inefficiency the Origin of Efficiency? Theoretically yes. Think about it. First, when inefficiencies are objectively perceived, we all want to improve them. And the methods will be modified, the wasteful elements will be removed, and the useful elements will be added. The other day, a foreigner was walking down the street empty-handed. He didn’t look like a traveler. However, he carefully checked the smartphone he pulled out of his pant...

Be subjective, sloppy and inaccurate

They are people with hopelessly asshole hearts..... There are many troublesome points of IT technology. I think that the most unpleasant point among the harmful effects is that IT does not have a human heart. Of course, a management system that fully utilizes IT is extremely excellent. Because it analyzes a large amount of data instantly and spit out the optimal solution. However, as a matter of course, IT technology does not hesitate to do anything. That’s why it conflicts with people’s hearts. Still, most of the workers are still human. They are people with hearts. Why do we hate each other? I wonder why we hate each other. And why can’t we trust each other without hating each other? I think one of the keys to solving this mystery is that we are similar to each other. That is, because we are similar to each other, we hypothetically share strengths and weaknesses. In what respect should the human heart take precedence? There is no ...

Continue to increase its deficit each accounting period

This rumor will come true..... A certain company continues to increase its deficit each accounting period. This is because personnel expenses are not going down in the field that forms the core of the company. Despite the fact that the company’s valuation in the market has fallen to the point of declining, the management continues to sell aggressively. The only reason such management can continue its reckless adventures is that its investors will never pull out. Investors see the company as a testbed for next-generation business models, according to an analysis by the trade paper. The next-generation model is one that will revolutionize the distribution of products. Are there many ways to perceive things? The way the world is perceived should be objectively scrutinized. Because there are not as many ways to perceive things as we think. There are surprisingly few of them. But we are not afraid of that fact. The reason is that only a few methods are kn...

Freeze and someone clicked their tongue almost at the same time

Holding her mug she is thinking where she will sit today..... “Hey! How’s everyone doing? By the way, did anyone clear that game? Who could clear that game?” Almost everyone in the room froze and someone clicked their tongue almost at the same time. She doesn’t quite know the rules here yet, so she speaks relatively freely. Even though the manager is present! As a law of nature, once spoken, it cannot be easily retracted. She still doesn’t seem to realize the seriousness of her remarks. Why do rules have exceptions? Principles can cause a lot of trouble because they cannot be easily modified. Therefore, all Principles come with amendments. Exceptions or remedies, etc. fall under this category. But when there are too many amendments, the principles are forgotten and only the amendments begin to rule the practice. And since the attached measures do not have unity, they just create miscellaneous business. The manager sitting in the corner...

Move to other branches to continue the same job

Because the old senior employee had already stopped menstruating..... “Well, she tells us things, but it’s so different from what we’re used to doing.” That sort of thing happens all the time. One branch closed due to poor business. The employees who worked there and certain skills remained. Defeated employees move to other branches to continue the same job. But they are former employees of the bankrupt branch. What caused the bankrupt branch to go bankrupt? Shouldn’t I point out that the people at that branch were missing something? Think about it, the workplace wasn’t destroyed by an inevitable catastrophe. It is natural to think that the employees and management have made serious mistakes that have led to the chronic deterioration of the business. What is irreversibility? It is basically impossible to break free from the spell of irreversibility. Time updating and the associated energy dissipation process cannot be stopped. It is a fact and is also d...

Announce every day, but there is no opportunity to ask whether the quota has been met

It goes without saying that employees are eagerly awaiting the sudden occurrence of irregularities..... “Well, today’s goal is 434. Everyone, please do your best to achieve our goal.” As usual, the manager announces today’s quota. What I always wonder is why the target value is that number. A few days ago it was 431, and another day it was 435. The numbers fluctuate slightly. Are new ways always better? Techniques or methods are constantly being improved. But I wonder if the new method is always great. This is because new methods have inevitably not yet been tested for usefulness. No matter how revolutionary the method is, it is impossible to shorten or eliminate the period required for its verification. Verification is the final check, so to speak. Suppose a test proves the new method to be valid. But how many months was the verification period? Maybe it’s just a computer approximation and someone approves it. The voice of the manager who announces t...

Try to create a database of the minds of ordinary employees in order to prevent the turnover rate, which remains high, from rising further

Even if we are rated bad, it’s okay if we’re having fun..... Do you have close friends at this workplace? Is your boss kind to you? Are you working happily? Yes, no, neither. You have to choose one of these three options and check it. There may be reasons such as corporate governance and in-house compliance, but if the crappy surveys are repeated, it is a huge waste of money. Some of the questions are even weird: how many times a week do you drink? In order to prevent the turnover rate, which remains high, from rising further, management is trying to create a database of the minds of ordinary employees. Ukraine live updates: Russia’s 49th Army called ‘highly vulnerable’ … “We won’t rest until we liberate our last village.” … Why is the act of valuation often underestimated? The act of valuation is often underestimated. Because some prejudice cannot be ruled out as long as they are carried out by humans. Of course, it contains the truth. So how do y...

Talk about the sense of distance in a social position

And he left the office..... I don’t know in detail when he knew how to do it. He probably wasn’t taught by at least other managers. The man started working for the company as a low-ranking employee and was gradually promoted while doing various jobs. So, he is familiar with practical work and can do anything in the workplace while being in a managerial position. However, not everyone can easily move from the position ordered by his boss to the position of giving orders to his subordinates. He didn’t know how to give instructions to his subordinates. But he knew one reliable way. It means dismantling the group in order to manage it. In other words, the only weapon for managers is management rights, so exercise them as effectively as possible. If the mutual trust of the group is destroyed, the control right can be fully exercised. Dozens missing after Russian missile strike on mall kills 18 | Reuters … a “war crime” … How to reduce the difference due to...

Change one by one unlike the dates on the calendar, when something changes

Where did they go? .... The number of business establishments is not the only thing that changes due to the consolidation and abolition of business establishments. What does change consist of? Anyway, many employees are worried changes make new things elements disappear One of the big hidden moves is the renewal of the personnel system. Rather, the real reason for the shrinking number of establishments is often a personnel issue. Simply put, dismissals are rarely executed alone. Legal dismissals are usually enforced with the consolidation of establishments. Therefore, prior to the consolidation and abolition of business establishments, the final personnel evaluation will be carefully carried out and a list of candidates for dismissal will be prepared. What are the qualities of employees included in the prospective dismissal? It’s an inconvenient achievement, an extreme personality, and an immovable destiny. What does change consist of? ...