I couldn’t have breakfast at home because I got up late. So I stopped by a store at the end of the main street.
A familiar young man
stood in the store as usual. I ordered the usual items. Orally stated.
The store is open 24 hours a day, so someone is always working in the store. However, there is only one clerk during the hours from midnight to early morning when the number of customers is low.
I know that a person who works alone in a store is tired early in the morning.
Customer service, cooking, money management, cleaning, disinfection, and miscellaneous tasks. Everyone will wonder if the young man who does them alone is a very good person.
No, the young man who is exhausted and cannot move his eyes is not a superman, but an ordinary person.
He is not alone. The system that supports him is in operation.
What is the latest system that supports store sales?
Nowadays, various digital technologies such as POS systems, microcomputers, infrared communication systems, wireless tags, and security cameras support store operations.
Digital technology has imitated and replaced various tasks that were traditionally done by human power.
The central element of the service was actually information. Professionally developed machines are superior to humans in their ability to process that information.
And digital technology will reduce the number and time of workers and eventually reduce them to zero.
The ordered item was entered by the young man, the last manpower. After I waited for a while, the goods came out. I paid with electronic money, so I didn’t touch cash.
When was the meal ticket abolished?
Well, that was before the clerk was born.
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That’s all for today’s post. Thank you
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