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Emphasize increasing customer satisfaction

“That’s why I always try to greet customers with a smile.” ....

“Is the new workplace fun? Is it easy to work?”

“Well, I think it’s on the good side, but the instructions given are all about customer satisfaction.”
A man was a little surprised to hear her reply. Previously, the workplace only emphasized the number of contracts.

What information determines the rating?
Don’t forget that there is more than one piece of information to evaluate things. It is a condition for evaluation that multiple pieces of information are integrated and considered.
Therefore, there will be no easy way to improve the evaluation.

It may be because the recession made it difficult to acquire new customers. Because overall sales can be maintained even by selling various perks to existing customers rather than acquiring new customers.
Or maybe it’s because the store manager has changed again. Due to the recession, the store manager there will be replaced within a year.

What should I do to get a high rating?
The material for the assessment is collected at the discretion of the assessor, and the assessee has no control over it.
In short, there is no direct causal relationship between evaluation and ability. Knowing this, let’s get to work.

But he felt that something was wrong. The current store manager seems to emphasize increasing customer satisfaction, but it is hard to believe that the company has abandoned the route of acquiring new customers.
Perhaps the number of new customers acquired by the company’s sales staff is still being tallied on a monthly basis. It’s just that the company didn’t make it public.
So he suspects the emphasis on customer satisfaction is a decoy. be careful
“That’s why I always try to greet customers with a smile.”

do you enjoy working?

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That’s all for today’s post. Thank you

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