“Count the number of times the buzzer sounds. If it only sounds once, don’t move from there. After the buzzer sounds three times, head to the guest room.”
That day was an emergency. Double the usual number of customers rushed in, and the few hall staff abandoned the normal procedure.
As a general rule, if you hear a buzzer from the hall, you should respond immediately. However, it was clear to everyone that if they did that, the customer service work would go bankrupt.
A woman took command. She had the longest years of experience than anyone around her.
Almost everyone was fidgeting and couldn’t decide what to do.
Why should primary information be scrutinized?
We collect certain information when making decisions. That’s wise.
And the more detailed the information, the smarter we can judge. However, there is a trap here.
Because if the information to be referenced has been artificially edited, the final decision may be manipulated.
In that case, the final judgment is artificial and no longer neutral.
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What should be the standard in a panic situation?
“A customer says he intends to present a coupon after a meal,” someone reported.
Kill! Someone says. What you can count on in a panic is the attitude of thinking things easily.
The collected dishes are piled up like a pile, and the kitchen is about to stop functioning. Someone joked and tried to make everyone laugh.
No one laughs. Once again someone made a similar joke.
The air has changed a little. Somehow something is about to be born.
Ukraine war: Russian soldier pleads guilty to killing unarmed civilian, in first war crimes trial | Fox News… “I was ordered to shoot,” …
That’s all for today’s post. Thank you
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